eLearning simulations for technicians.
~ Mr. Thomas Burke, President of topazpubs.com
One of the many projects on which Topaz has successfully collaborated with Creative Approaches was a complex simulation of an air conditioning system to teach troubleshooting to HVAC technicians. The simulator allows instructors to change system components and operating parameters to create a nearly bottomless source of troubleshooting scenarios.
Our work with Carrier and Topaz is a bit of a history lesson. To start, we have worked with both companies since the early 90's. Over this long length of time the products, services, design, development, hardware, and sofware have drastically changed.
At the time, Authorware was the primary choice for developing courseware and Flash was gaining ground as an "animation" tool that played well with other software. So there we were, a room full of instructional designers with heaps of creative ideas - and software at our fingertips - all edgy to get started.
The main goal of the project was to put the tools in the hands of the service and installation technicians prior to having them head into the field. The training became part of the "new hire" process for Carrier - and as a result of it being so realistic (at the time) it was also dubbed as "refresher" training.
Three dimensional images were added, code was written, interactions and databases were developed, calcualtions and views were created, and animated features were designed and put in place.
We are now working with Topaz Publications, Inc., NCCER, and Pearson to design and develop simulation exercises that are added into their new training manual e-books. The artwork in these exercises are illustrations (not 3D this time). Simple, clean, vector artwork that is easy to understand and follow.
The interactive examples are "responsive". Meaning they change their shape based on the learners screen size. You can try this out. If you are viewing this site on your desktop or laptop shrink the width of your browser. You'll notice the example below will shrink to a size that fits on a phone.