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Case Studies

Featured Case Study - Complete Product Assembly Simulation

 

A company had a new cellular-based product that needed to be installed in small spaces like attics. Individuals who would be installing this product would already understand the technology but needed to know the exact procedure to assemble this particular product since various electronic tests needed to be performed during the assembly process.

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Case Studies

Virtual Laboratory for a University

A university pharmaceutical college professor wished to create a virtual laboratory where students could practice the principles of the scientific method through experimentation without fear of causing a dangerous chemical reaction.

After receiving a grant, the professor was searching for a company to help turn the virtual laboratory idea into reality.

Transcription Software Training and Simulation

A client was releasing a new version of their transcription software to over 350
at-home employees. The previous release had used a paper based instruction manual. Due to the barrage of irate calls, the firm had to pull twelve technical development personnel off of next release development to provide phone tech support for two months.

The client wanted to train their at-home employees in all the new features of the next release of their software without reducing the productivity of their technical development staff.

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Updating a Series of e-Learning Sales
Training Courses

Two large insurance companies were merging together and needed to quickly consolidate and streamline sales training for the combined sales forces.



Each company had existing CBT courses that had been created by several vendors over the past years.

Nearly all courses needed to be updated to include not only the new company name and identity, but content needed to be updated as well, while retaining the existing database developed by one of the vendors for one of the two firms initially.

Air Conditioning Repair Simulations and Open-Ended Problem Solving

An air conditioning systems manufacturer needed to train two totally different audiences: service technicians and engineers.




Each audience had its own needs and goals. The service technicians needed to hone their troubleshooting skills, while the engineers needed to be able to experiment with factors that affect the performance of the air conditioners.


The client wanted both training options available on one CD-ROM.

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e-Testing on a New Product Delivered in
under 2 Weeks

A company was nearly ready to release a new product on the market. They had composed the necessary training documentation, and were ready to train their sales force.


At the last minute, they thought it would be a good idea to test their sales force’s knowledge of the product.

They needed an online test developed under a tight deadline, as the product was to be released in less than 2 weeks.

Luggage Scanning Equipment Simulation, Training and Testing

The client was to develop a training kiosk for a million dollar luggage scanner. The resulting kiosk product was to train the end-users on how to use the sophisticated scanner.


In addition, the program had to teach the basic theories of X-ray technology and CT Scan technology to airport security personnel.

Finally, the program needed to test the the operators regularly and frequently to make sure they understood how to identify new potential threats.

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Bi-lingual Blended Learning for Military Radio Training and Simulation

A company selling military field radios provided on-site training in both the U.S. and Mexico. The firm's clients balked at needing one (very expensive) radio per student to conduct training. Also, the trainer complained that he would need to spend time with one student having a problem and could not help others having problems at the same time.

They were looking for an alternative solution to their current radio equipment training.

Medical Diagnostics Equipment Training
and Simulation

A manufacturer of medical diagnostic equipment was consistently needing to send both a technical analyzer and then a lab technician out on a repair call. Although the technical analyzer knew exactly how the machine worked, they could not verify if the scientific readings given by the machine were accurate.

The manufacturer wanted to provide all technical analyzers with basic training to perform the medical test necessary to check the machine’s readings so the lab technicians would no longer have to go on the calls also.

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Software Training and Simulation

A global company was introducing a new standardized web template for their intranet. Although the templates could be accessed through Microsoft’s Front Page 2002, many at the company still needed to be trained on that application.

The company needed a way to train their employees in the use of Microsoft’s Front Page and the new web templates.

Interactive Product Prototype Simulations

A client was designing a new product. Before manufacturing a potentially expensive, fully functional prototype, the client wanted to do usability testing with the interface.

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Virtual Doctor Post-Diabetes Diagnosis

In the healthcare industry, when an individual is diagnosed with diabetes, they undergo a long preliminary interview process to determine the subject’s current behavior patterns. This time required of the doctors was more than most healthcare providers were willing to pay for.

The client was searching for a less labor-intensive way to conduct the interview.

Presentation and Knowledge Assessment

The client was looking to reinforce their classroom training for an upcoming new product release. They wanted the training to be available online, with a quiz at the end of each module.

Since content and graphics had already been created by another vendor, the client needed someone with the programming expertise to pull it all together, especially since the program needed to interface with the firm's SCORM-compliant LMS.

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Streaming Audio Presentations Online

An Association had offered a large number of audio cassettes of lectures for attorneys to listen to in order to maintain their certifications. They were investigating other ways to distribute these lectures and became interested in providing the audio files online on a pay-to-listen basis. It was very important that the user could just listen to the files without downloading them, and to also be able to bookmark their location in a lecture before signing off.

New Media Tradeshow Presentation

A home inspection company was going to be exhibiting at several trade shows. They wanted an “attention grabbing” presentation to deliver their message.



They desired a rich media presentation with video and animation. In addition, they wanted to be able to place the presentation on their website after the trade show.

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